Location: Washington, DC, United States
Date Posted: Nov 9, 2023
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people firsts, and providing a flexible work environment, our employees have higher moral, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.
Title: Project Manager/Service Delivery Manager (DOC/OIPS)
Location: Washington, DC (hybrid, on-site)
Terms: Full-Time | Onsite
Clearance: MUST HAVE A SECRET CLEARANCE
RIVA Solutions is seeking an IT Project/Service Delivery Manager to support Department of Commerce customers in managing complex multi-order IT related contracts. The IT PM will serve as one of the primary POCs, along with the Task Order Program Manager, to the Government customers for the scope; monitor performance and execution of matter regarding reporting of performance data; ensure proper execution of tasks and completion of work assignments performed by RIVA contractor staff. The PM/SDM is responsible for overall coordination, status reporting, and stability of project-oriented work efforts.
The Ideal candidate will have a customer service mindset with a passion for problem-solving and issue resolution. This person will be responsible for all day-to-day interaction with key personnel on the contract level and serve as the primary coordinator between the RIVA Corporate Team and the respective Government customer(s). They will be expected to champion the RIVA Employee First Management Approach, which rewards hard work, positive attitudes, innovation and teamwork with benefits and perks crowdsourced directly from our employees.
o Demonstrated experience providing high-quality service in environments similar to the initial OCIO environment based on incentivized performance standards.
o Demonstrated experience providing high-quality service during Government infrastructure transitions similar to the requirements of the Task Order.
o Demonstrated experience providing high-quality service in environments similar to the Contractor’s solution based on incentivized performance standards.
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, or any protect class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.