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Senior UX Specialist

Location: Rockville, MD, United States
Date Posted: Feb 29, 2024

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Description

Title: Senior UX Specialist  

Location: Remote  

Terms: Full-Time  

Clearance: Public Trust  

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA.  Our employee-first approach has manifested a culture that attracts the best and brightest.  By investing in people firsts, and providing a flexible work environment, our employees have higher moral, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority. 

Description  

As a Sr. UX Specialist, the ideal candidates must have experience with the full user experience research and design lifecycle for business software applications and websites, from UX research, feature conception, wireframe/storyboard iteration, and UX prototyping.  

Responsibilities:   

  • Understand and apply Human Centered Design (HCD) methodologies to conduct UX research with system end users and design user experiences that meet user needs  
  • Synthesize customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usability  
  • Create thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patterns  
  • Lead collaborative design reviews and conduct usability testing to refine UX design artifacts  
  • Successfully communicate research findings, conceptual ideas, detailed designs, rationale, and usage guidelines, both verbally and visually  
  • Collaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needs  
  • Interact extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit users  
  • Work closely with software engineers to identify implementation approaches that balance user experience/usability goals with technical cost 

Requirements  

Education:  

  • Bachelor’s degree in UX or Interaction Design, Graphic Design, Human Factors, HCI, HCD etc. or equivalent work experience.  Masters preferred.

Experience:   

  • 8+ years of experience conducting UX research and creating UX designs across a variety of digital channels
  • Experience reporting results of UX research using artifacts such as personas and journey maps  
  • Fluency with wireframing tools (primarily Figma) 
  • Full understanding of U.S. Web Design Standards and accessibility requirements  
  • Agile and/or Lean knowledge and experience  
  • Portfolio of UX design and research artifacts  
  • Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around design artifacts such as user flow diagrams, prototypes, comps/mock-ups, interactive wireframes, etc.  
  • Very strong verbal and written communication skills and extensive experience interacting with customers and users  
  • Experience with working as part of a Scrum (or other agile methodology) development team 
  • Ability to obtain a minimum of Public Trust Clearance  

Desired Qualifications  

  • Experience creating UX designs for large-scale, enterprise websites with 25,000+ pages of content and complex business applications  
  • In addition to UX design core skills, the ideal candidate will have experience designing journey maps, personas, and design-thinking artifacts  
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.  
  
Join us at RIVA Solutions, where your talents are valued, and your growth is our priority.  

  

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